Terms of service

Refund Policy

Thank you for shopping with The Parlor Boutique.

We want you to enjoy your purchase and have a great experience with us. If you have any questions or concerns regarding your order, please contact our team and we will be happy to assist.

Returns

Due to the nature of our products, all wine, beverage, and other consumable products are final sale and cannot be returned or exchanged.

For eligible boutique items, returns may be accepted within 14 days of purchase. Items must be unused, unopened, and in their original condition with proof of purchase.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect item, please contact us within 48 hours of receiving your order.

Please provide your order details and photos of the item so we can review the issue and assist you.

Refunds

Approved refunds will be processed to the original payment method. Please allow several business days for your refund to appear depending on your payment provider.

Exchanges

Exchange requests are reviewed on a case-by-case basis. Please contact us if you need assistance with an exchange.

Contact Us

If you have questions regarding this Refund Policy, please contact us through our Contact page.